Free taster session when you enquire about our support! Use the code TRY23 in your enquiry to arrange this with us.
Our Support Explained
At Moorbank Health & Well-Being Services we offer a unique, friendly, professional package to individuals who don't require a "traditional home care package".
For example, If you require set calls throughout the day to help with getting up, washed, dressed, have your meals prepared for you, have your shopping done for you, or any other tasks that require more of a doing for you approach, then we're probably not the right service for you.
Our support is focused on enablement through activity and participation, with the emphasis on promoting individuals independence and skills. We ensure that you work with no more than two people, with the aim that you build up a relationship and trust with those individuals.
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Some examples of how we can support you or a loved one:
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Are you or a loved one feeling lonely, socially isolated or struggling to engage in the things you enjoy doing? we can bridge this gap in your life, by spending quality time with you and supporting you to achieve these again.
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Do you enjoy walking? going out for a coffee? engaging in your favourite hobbies? doing things at home, but require some help in completing these tasks?
Whatever you enjoy doing we could help you re-kindle these, and in turn help to provide happiness and fulfilment in your life again.
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Have a look below to see some of our case studies on how we support people within our service. Stock photos and pseudonyms have been used in these stories for the purpose of confidentiality of our clients.
Fred's Journey
Fred is 71 and lives alone, last year he had several hospital admissions which impacted on his mobility and confidence. Family were trying their best to support Fred with his difficulties, however over time this became increasingly difficult for them to manage due to their busy lives. Both Fred and his family felt that he may benefit from additional support, to help increase Fred’s independence and social engagement with others outside of his family connections. They did not feel that a "traditional home care package" was what he needed and therefore contacted us to discuss and tailor his needs and goals, that would support him in the best possible way.
When we started supporting Fred, he had lost his confidence in many activities of daily living. He was worried about getting in the shower due to his reduced mobility, lacked confidence in getting out of his home, struggled with the upkeep of his daily chores and was feeling socially isolated. We therefore initially started to visit Fred twice a week, during these visits we enabled him to build his confidence of having an independent shower, through a graded approach. Fred started off having a shower whilst we were in his home, giving him the reassurance that someone was there in case he was to slip or fall. Over time he regained his confidence in this and now he no longer requires support and does this without us being there.
Fred had also lost his confidence in going out, he used to love going for walks, shopping, going out for coffees and attending his local church. We therefore helped him build his strength back up, by increasing his activity levels initially in his home. We gradually increased this by going out into his garden, then into his local village and now we support Fred to the supermarket weekly. Fred has gained that much confidence, he now attends his local church on a Sunday with his friend.
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During Fred's visits we also provided that much needed companionship, he was feeling isolated and lonely and greatly benefits from having someone around. We reminisce with Fred and engage in activities he enjoys within his home. Last Christmas we supported Fred to put up his tree and decorations, something that he used to enjoy doing with his family who are no longer around. Fred expressed great pleasure from our support with this, he now looks forward to the next year of having us around whilst doing this activity.
Fred has significantly improved since having our support, he confides in us and enjoys having us around. Although he has increased his confidence and regained his skills in his original goals, he still has things he wants to achieve and does not want our support to end. We constantly assess and look at other ways we can help to support and improve Fred’s overall health and well-being both physically and mentally.
Annie's Story
Annie is 69 years of age and lives with her husband Bill, unfortunately Annie suffers from dementia. Over the last year her condition has progressed further and Bill is beginning to struggle emotionally and physically, consequently requested our support.
Annie used to like going out shopping with her friends, going out for lunch, having her hair done, walking in her local area and in the past had a passion for looking after animals. Due to Annie’s memory difficulties she is unable to do some of the things she enjoyed, is becoming more isolated and rarely sees her friends. Bill was concerned by this and felt that having some additional support other than himself, would benefit her physically and psychologically. Bill is still working and has been finding it difficult to balance his work / home life whilst supporting Annie with her progressive disease. Bill therefore requested our expertise in this area to help support them both to live a more fulfilled life.
Annie had been forgetting to have meals, take her medications, is not getting out of the house when Bill is working, and is becoming increasingly isolated. Bill felt our support could increase her overall health and well-being, we have therefore commenced daily visits to Annie around lunch time to prompt her to have her lunch and take her medication initially. During these visits it will provide company for Annie, yet reassurance for Bill that she is looking after herself while he is out and giving her some additional social interaction.
We have made a plan with both Annie and Bill to initially start off with home lunch visits, with the view to expand these calls into the community setting, to engage her in some of the activities she enjoyed. Each time we visit we are building Annie’s trust by letting her get to know us, so that when the time is right she will feel comfortable and confident in going further a field with us. At the end of each week we send an update of how we feel the visits have gone to Bill, and provide him with any recommendations we feel Annie would benefit from. From the short period of time we have been visiting, Bill has seen a difference in Annie’s well-being, and he himself feels relief that he can go to work feeling reassured that Annie is being supported in his absence.
Over the coming months we endeavour to continue improving Annie’s daily routine and confidence, and support her to achieve what she has always enjoyed. We aim to give her the best quality of life she deserves, despite having an unfortunate progressive illness. Our ongoing assessments and commitment will ensure that her needs are met along the way, we will adapt our support accordingly to meet both her and Bill’s needs and support levels.
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Update:
From supporting Annie as mentioned above she has gained confidence with us and is now receiving additional hours with us on a daily basis. Despite her progressive illness she now has the confidence to go out for walks and appointment that she would otherwise not engage in. She has also been seen by her GP since, who has praised our support in keeping Annie supported in her home environment. It was felt that had we not been involved, they would have anticipated her requiring some form of more permanent care outside of her home environment.
